• 1.1 "Services" means any software-as-a-service, mobile application, web portal, platform, module, API, or other offering including student management, fee/payment, transport, library, LMS, admission portal, HR/Payroll modules, etc.
• 1.2 "Institution" means any school, college, or organization using our Services.
• 1.3 "Data Principal" means an individual whose personal data is processed (student, parent, teacher, staff).
• 1.4 "Data Fiduciary" means the entity determining purpose of data processing under DPDP Act.
• 1.5 "Data Processor" means BSNK Info Solutions Pvt. Ltd. when processing data on behalf of Institution.
• 1.6 "Personal Data" means data defined under DPDP Act.
• 1.7 "Child" means a Data Principal under 18 years of age.

• 2.1 When you (the Institution) engage our Services, you act as Data Fiduciary. You instruct BSNK Info Solutions Pvt. Ltd.to process Personal Data on your behalf.
• 2.2 BSNK Info Solutions Pvt. Ltd.acts as Data Processor, unless otherwise specified, processing Personal Data solely on your instructions, in compliance with these Terms, our Privacy Policy and the DPDP Act and Rules.
• 2.3 In case BSNK Info Solutions Pvt. Ltd., by specific agreement, becomes a Data Fiduciary (for a particular Service or module), the relevant contract will so reflect and the responsibilities under the DPDP Act directly apply to BSNK Info Solutions Pvt. Ltd..

• 3.1 By accessing or using the Services, you accept these Terms.​
• 3.2 Users must be of legal age to enter a binding contract in the applicable jurisdiction. If you are a Child, your use is permitted only under supervision and with verified parental/guardian consent.
• 3.3 If you represent an Institution, you confirm you have authority to bind the Institution to these Terms.

• 4.1 BSNK Info Solutions Pvt. Ltd. provides the Services described in your subscription or service-agreement, which may include modules for student information, attendance, fees/payments, transport logistics, library, learning management (LMS), admission portal, HR/payroll, analytics, mobile apps, and web portals.
• 4.2 Services may evolve, be upgraded or enhanced; any additions or changes will be subject to these Terms unless otherwise stated in a separate Service-Specific Terms.

• Provide true, accurate, current and complete information when signing up or using the Services;
• Maintain and promptly update such information if it changes;
• Use the Services only in compliance with applicable laws (including DPDP Act), these Terms, Service-Specific Terms, and our policies;
• Not misuse the Services in ways that are unlawful, harmful, fraudulent, or infringing on others’ rights.
• Collect Personal Data lawfully, obtain appropriate consent (especially for Children), and inform Data Principals of processing purposes;
• Ensure accuracy of Personal Data shared with BSNK Info Solutions Pvt. Ltd.;
• Manage and protect credentials and user accounts for their users;
• Notify BSNK Info Solutions Pvt. Ltd.promptly of any unauthorized access or required legal compliance changes.

• 6.1 Your use of our Services is governed by our Privacy Policy (found [link]) which explains how we collect, use, store, process, and share Personal Data, retention and deletion practices, Data Principal rights, security measures and breach notification obligations.
• 6.2 We implement appropriate technical and organisational measures including encryption, access control, audit logging, backup and disaster recovery to safeguard Personal Data.
• 6.3 We do not use Personal Data for advertising, profiling, resale or other purposes beyond what is agreed with the Institution and permitted by the DPDP Act.
• 6.4 If you are a Child or a guardian of a Child, you confirm that you have given consent where required and understand how your Child’s data will be processed.
• 6.5 Any request by a Data Principal to access, correct, delete their Personal Data or withdraw consent shall be handled by the Institution or BSNK Info Solutions Pvt. Ltd. in accordance with the DPDP Act and our Privacy Policy.

• 7.1 Data will be retained only for as long as reasonably required for the specified purpose, legal or audit obligations, or for the duration of your contractual relationship with the Institution.
• 7.2 Audit logs and processing records will be retained for a minimum of 1 year (or as prescribed under DPDP Rules) after termination or conclusion of the specific processing.
• 7.3Upon termination of services, account closure or upon valid request, we will delete or anonymize Personal Data, unless legal obligations require otherwise.
• 7.4 In the event of a Personal Data breach, BSNK Info Solutions Pvt. Ltd. will promptly notify the Institution and/or Data Principals as required by the DPDP Act and Rules, provide details of the breach, potential risks, and corrective action.

• 8.1 Unless otherwise agreed, data is stored and processed in servers located in India.
• 8.2 If any cross-border transfer of Personal Data occurs, it will be subject to applicable laws, institutional agreement, and adequate safeguards as required under DPDP Rules..

• 9.1 All intellectual property rights in the Services (software, modules, code, documentation, logos, trade-marks) belong to BSNK Info Solutions Pvt. Ltd. or its licensors.
• 9.2You may not copy, modify, reverse-engineer, distribute or create derivative works from the Services without our prior written permission.
• 9.3You retain ownership of your content (data you upload or create), subject to the rights granted to BSNK Info Solutions Pvt. Ltd. in your agreement (such as necessary access, storage and transmission for providing the Services).

• 10.1 For paid services, you agree to pay the subscription or fee as agreed in your service contract.
• 10.2 BSNK Info Solutions Pvt. Ltd. may increase fees for subsequent renewal periods; you will be notified in advance and given the option to decline renewal.
• 10.3Non-payment may lead to suspension or termination of Services. Refunds, if any, will be governed by the service contract.

• 11.1 BSNK Info Solutions Pvt. Ltd. may suspend or terminate access to the Services if you breach these Terms, misuse the Services, commit illegal activity, or on notice from the Institution or required by law.
• 11.2Upon termination, BSNK Info Solutions Pvt. Ltd. will provide you or your Institution access to export your data (e.g., CSV/JSON) within an agreed period, unless prohibited by law.
• 11.3Termination will result in the deletion or anonymisation of your Personal Data, subject to retention policies and legal obligations.

• 12.1 To the maximum extent permitted under law, BSNK Info Solutions Pvt. Ltd.’s liability to you or your Institution for any claim arising under these Terms shall be limited to the total fees paid by you to BSNK Info Solutions Pvt. Ltd. for the applicable Service in the 12 months preceding the claim.
• 12.2BSNK Info Solutions Pvt. Ltd. shall not be liable for indirect, incidental, consequential or punitive damages (including loss of profits, business interruption, loss of data) even if advised of the possibility.
• 12.3You agree to indemnify and hold harmless BSNK Info Solutions Pvt. Ltd., its officers, employees, agents and affiliates from any liability, loss, cost or expense arising from (i) your misuse of the Services; (ii) your breach of these Terms; (iii) your violation of law or third-party rights.

• 13.1 BSNK Info Solutions Pvt. Ltd. may send you service announcements, administrative messages or updates. Service announcements are considered part of the Services; you may opt-out of promotional communications but not service-critical notices.
• 13.2Notices under these Terms shall be in writing and delivered via email or posted on our website/app; they are effective when sent.

• 14.1We may modify these Terms from time to time (including to comply with legal or regulatory changes such as under the DPDP Act).
• 14.2 If changes materially affect your rights, we will provide at least 30 days’ prior notice. Continued use of the Services after the effective date of such changes indicates your acceptance.
• 14.3 If you do not accept the modified Terms, you may terminate use and your applicable Institution contract, subject to applicable obligations.

• 15.1These Terms are governed by the laws of the Republic of India.
• 15.2 Any dispute arising out of or relating to these Terms shall be subject to arbitration under the Indian Arbitration and Conciliation Act 1996, with seat of arbitration at Noida (Uttar Pradesh), India. Each party shall bear its own costs, unless the arbitrator orders otherwise.
• 15.3 Notwithstanding the above, BSNK Info Solutions Pvt. Ltd. may seek interim or injunctive relief from any court of competent jurisdiction in Noida, India.

• 15.1These Terms, together with the Privacy Policy, Service-Specific Terms and your subscription/service agreement constitute the entire agreement between you and BSNK Info Solutions Pvt. Ltd. concerning the Services and supersede all prior or contemporaneous understandings, communications or agreements, whether written or oral.

Email: support@finesoftech.in

Please direct questions, feedback, or privacy-related requests (including those under the DPDP Act) to the DPO or via our support channels provided in the Service.